Kyc & Aml Policies

Scope and Purpose

This Know Your Customer (KYC) and Anti‑Money Laundering (AML) Policy (the Policy) establishes the risk‑based controls implemented by 8999bet to verify customer identities, monitor financial activity, and prevent money laundering, terrorist financing, and other illicit activities in connection with the use of the Platform. The Policy applies to all users, accounts, and transactions conducted through 8999bet.

Regulatory Framework and Scope of Application

8999bet operates under the applicable gaming and financial crime legislation of the relevant jurisdiction. This Policy supports compliance with licensing obligations, financial crime prevention standards, and customer due diligence requirements. The Policy governs onboarding, ongoing monitoring, and any required enhancements to due diligence for existing customers.

Customer Identification and Verification (KYC)

• On registration, the user must provide accurate information sufficient to establish identity, age, and residency, including full name, date of birth, residential address, and nationality.
• Documentation required for verification includes:
  • Government‑issued photo identity document (e.g., passport, national ID, or driving license).
  • Proof of address dated within the last three months (e.g., utility bill, bank statement).
  • Where applicable, documentation establishing the source of funds and, if required, source of wealth.
  • Corporate accounts must include corporate documents, beneficial ownership information, and current authorization to act on behalf of the entity.
• Verification must be completed before enabling withdrawal rights and, where necessary, before permitting certain transactions. If additional information is required, 8999bet will notify the user and reject or suspend related activities until verification is complete.
• Documentation must be legible and valid for the purpose of identity verification. If documents expire or become invalid, users must provide current equivalents.

Thresholds for Ongoing KYC and Source of Funds

To manage risk, 8999bet employs thresholds that trigger enhanced verification steps. Specifically, deposits or cumulative transactions exceeding EUR 2,000 within any 30‑day period trigger additional verification, including source of funds checks. Where deposits originate from unusual or high‑risk sources, or where account activity appears inconsistent with stated profile, 8999bet will request supplementary documentation and perform enhanced due diligence (EDD).

Source of Funds and Source of Wealth

Users must provide reasonable evidence demonstrating the origin of funds used for deposits and any significant sums entering the account. Acceptable evidence includes recent payslips, bank statements showing incoming funds, tax documents, or official statements confirming asset sources. For corporate accounts, corroborating documents for business activities and ownership structures are required. Requests for information will be proportional to the risk profile and transaction activity.

Enhanced Due Diligence (EDD) and Risk Management

8999bet applies a risk‑based approach to determine the level of due diligence. Triggers for EDD include, but are not limited to,:

• Presence of Politically Exposed Persons (PEPs) or family/close associates;
• Transactions involving high‑risk jurisdictions or opaque ownership structures;
• Unusually large, complex, or rapidly changing activity inconsistent with the customer profile;
• New customers engaging in high‑velocity or high‑volume transactions.

EDD may involve additional identity verification, enhanced source of funds verification, more frequent monitoring, and extended retention of records. If required, 8999bet will suspend or restrict account activity until EDD is completed.

Ongoing Monitoring and Suspicious Activity Reporting

8999bet continuously monitors customer activity and transactions to detect patterns indicative of money laundering, fraud, or other illicit conduct. When suspicious activity or discrepancies are detected, the Platform may temporarily restrict transactions, request further information, or suspend accounts. All such actions are conducted in accordance with applicable law and internal procedures. If required by law, 8999bet will report suspected illicit activity to the relevant regulatory or law‑enforcement authorities.

Sanctions Screening and PEP Policy

All customers are screened against applicable sanctions lists and PEP databases. If a customer is identified on a sanctions list or deemed a PEP with elevated risk, 8999bet will apply enhanced scrutiny, may request additional information, and may restrict or terminate the relationship in accordance with legal obligations and licensing requirements.

Account Access, Verification Status and Transaction Limits

Accounts with unverified or partially verified status may be subject to withdrawal restrictions and limitations on betting or wagering until verification is completed. 8999bet reserves the right to suspend, restrict, or terminate access to services where verification cannot be completed or where risk indicators necessitate action.

Data Protection, Retention and Privacy

8999bet processes Personal Data committed to by customers in accordance with applicable data protection laws. Personal Data is collected solely for the purposes of identity verification, account security, and compliance with legal requirements. Records relating to customer verification and transactions shall be retained for eight (8) years from the date of account termination or last active transaction, whichever is later, unless a longer retention period is required by law. Security measures, access controls, and encryption are employed to protect data from unauthorized access or disclosure.

Data Sharing and Legal Disclosures

Personal Data may be shared with service providers for the purposes of account management, payment processing, and customer due diligence, as well as with regulatory authorities or law enforcement bodies as required by applicable law. Data sharing with third parties for marketing or other non‑essential purposes is subject to explicit customer consent or applicable legal allowances. 8999bet remains responsible for ensuring any data sharing complies with all relevant data protection laws.

Customer Rights and Complaint Handling

• User rights include access to Personal Data, correction of inaccuracies, restriction or objection to processing, data portability where feasible, and, where applicable, erasure, subject to legal constraints.
• Requests should be submitted through the Platform’s designated Compliance channel or Support Center. 8999bet will respond within a reasonable period, not exceeding thirty (30) days, unless an extension is justified and communicated to the user.
• Users may withdraw consent where processing is based on consent, without prejudice to the lawfulness of processing prior to withdrawal.

Policy Updates and Effective Date

8999bet may amend this Policy to reflect changes in legal obligations, regulatory expectations, or risk management practices. Material changes will be communicated to users at least fourteen (14) days before they take effect. For material changes, users may terminate their account without penalty; otherwise, continued use of the Platform after the effective date constitutes acceptance of the updated Policy.

Compliance Contact

For questions related to KYC/AML or to submit required documentation, users should contact the Compliance Team through the Platform’s Support Center or the designated compliance channel. All inquiries will be handled in accordance with applicable privacy and data protection requirements.