Purpose and scope
This Responsible Gambling Policy outlines 8999bet’s commitment to promoting safe and responsible play. It applies to all accounts operated by 8999bet and to players using services where 8999bet operates. The policy describes available protective tools, player responsibilities, and our procedures for assistance, verification, and enforcement.
Gambling and safety principles
Gambling is a personal choice and should be treated as entertainment. Only use funds you can afford to lose, set clear limits before you start, and take breaks when needed. We provide information and tools to help you gamble within your chosen limits and to seek help if gambling becomes troublesome.
Protective tools for players
8999bet offers several safeguards to help you manage risk. Use these tools to maintain control over your gambling activity.
Deposit limits
Deposit limits cap the amount you may deposit within a defined period. Once the limit is reached, further deposits are blocked until the period resets. You may set, adjust, or remove limits yourself in the Account settings. Changes to limits take effect in accordance with the platform’s operational rules and may be subject to a minimum notice period as stated in the platform guidelines.
Take a Break and time-away features
Take a Break is a user-initiated pause on gambling activity. During the break you will not be able to access your 8999bet account until the defined period ends. You may specify the duration in days or weeks according to your account options. When the break expires, access resumes automatically unless you extend or lift it.
Self-exclusion
Self-exclusion enables a temporary or permanent cessation of gambling with 8999bet. Available durations are six months, one year, or permanently. To initiate self-exclusion, use the Self-Exclusion option in your account or contact Customer Support. For longer periods, please communicate with us via live chat or email and confirm your request. While self-excluded, you will not be able to reopen the account until the period lapses or until approval is given for permanent exclusion.
Monitoring and responsible play communications
We monitor activity to identify indicators of risk and provide proactive notices, reminders, and access to protective tools. Communications are designed to support safe play and to help you exercise control over your gambling activities.
Underage gambling prevention
It is illegal for anyone under the age of 18 to open an account or gamble with 8999bet. We perform age verification and restrict access for minors. Players should enable parental controls on devices and must not share login credentials or payment details with minors.
Assistance and support resources
Gambling can be addictive. If you believe you may have a problem, seek help from licensed professional counselling services or local support organizations. 8999bet provides information about responsible gambling and can assist in applying protective measures. For immediate help, contact our Customer Support via Live Chat or email [email protected]. If you require urgent assistance, contact local emergency services.
Privacy, security and data handling
We implement identity verification and data protection measures to comply with applicable laws and to prevent underage access and fraud. Personal data are processed in accordance with our Privacy Policy and applicable data protection laws. Verification documents may be requested for age and identity checks, anti-money-laundering compliance, and payment security. We do not share personal information with third parties except as required by law or to provide services to you.
Licensing and compliance
8999bet operates under a license from a recognized regulatory authority and adheres to applicable gambling laws, advertising standards, and consumer protection obligations. This Responsible Gambling Policy governs the behavior of players and the operation of the services; material changes will be communicated as required by law and policy.
Policy updates and contact
8999bet may update this policy from time to time. Material changes will be communicated to players in accordance with legal and regulatory requirements. For questions or to request alterations to protective tools, contact Customer Support via Live Chat or email [email protected].
18+ Play responsibly. This policy is part of the Terms and Conditions of use.
