Introduction
These Terms and Conditions (the "Terms") govern the use of the 8999bet website and the associated Services (the "Services"). By registering an account, logging in, or otherwise using the Services, you enter into a legally binding agreement with 8999bet Limited (the "Operator"), which operates under a valid gambling licence issued by the relevant licensing authority. If you do not agree to these Terms, you must not register, login, or use the Services.
Eligibility and Age
You may access the Services only if you meet the minimum age pursuant to the law of your jurisdiction and the Operator’s licensing requirements. The Operator may require proof of age or additional information at any time. Individuals located in jurisdictions where participation is prohibited or restricted are not eligible to register or use the Services.
Account Registration and Verification
To open an account you must provide accurate, complete and up-to-date information. The Operator may request supporting documents to verify identity, age, residential address, and payment methods. Verification checks may be conducted using information supplied by you and by third-party sources. You consent to the processing and sharing of personal data as required to perform identification checks and to comply with licensing requirements. The Operator will maintain secure records of such verifications and may suspend or terminate an account where verification cannot be completed.
Your Account Security
You are responsible for maintaining confidentiality of your username, password and all activity on your account. You must notify the Operator immediately of any suspected unauthorised use or security breach. The Operator may suspend, restrict or terminate access to an account where there is reasonable suspicion of fraud, breach of these Terms, or risk to player protection.
Deposits, Withdrawals and Funds
Funds credited to your account are held in dedicated client accounts and are treated as your property until used for play. The Operator shall verify and process withdrawal requests in accordance with internal procedures and applicable law. Withdrawals may be subject to identity checks, source of funds checks, and a reasonable processing period. The Operator reserves the right to refuse or suspend any withdrawal if there is reasonable suspicion of illegal activity, fraud, or non-compliance with these Terms. All fees and charges related to deposits and withdrawals shall be disclosed prior to the transaction. You are responsible for any taxes or duties arising from winnings in your jurisdiction.
Wagering, Bets and Game Play
All wagers are placed from funds available in your Real Money balance. Bets are deemed valid when submitted in accordance with the applicable game rules. The Operator may void or revise wagers or results in the event of a technical malfunction, error, or collusive activity. The Operator makes no guarantee as to the outcome of any game or bet.
Bonuses and Promotions
Promotions and bonus offers are governed by specific terms and conditions published for each promotion. Bonus funds are not withdrawable until wagering requirements are satisfied and any promotional conditions are met. Unless stated otherwise, the standard wagering requirement is 30x the combined total of the deposit and bonus. Promotions may have game-type and stake restrictions, time limits, and per-bet maximums. Promotions cannot be combined unless expressly permitted. If a withdrawal is requested before meeting wagering requirements, the bonus and any associated winnings may be forfeited.
Responsible Gaming
The Operator promotes responsible gaming. Tools such as self-exclusion, cooling-off periods, deposit limits and time-out options are available to players. You must set limits or self-exclude where appropriate. The Operator provides access to information and support resources to assist players who may be experiencing gambling-related harm. These tools do not replace personal responsibility.
Inactive and Dormant Accounts
An account that has had no login activity for 365 consecutive days may be deemed dormant. The Operator may take security measures, including restricting access to remaining Real Money balances. If inactivity fees apply under applicable law or policy, such fees will be disclosed in advance. Upon reactivation, Real Money balances may be restored subject to identity and security verifications.
Disputes and Complaints
Disputes regarding games, results, or withdrawals must be raised in writing via the designated support channel. The Operator will investigate disputes promptly and respond within a reasonable timeframe. During an active investigation, the Operator may suspend related account activity as necessary. The Operator’s decision on disputes shall be final where no licensing body requires alternative resolution.
Prohibited Conduct and Fraud
Cheating, manipulation of software, collusion, use of bots, account sharing, or any activity intended to gain an unlawful advantage is strictly prohibited. The Operator reserves the right to terminate involved accounts, forfeit prizes, and pursue civil or criminal remedies where appropriate. The Operator may investigate suspected fraud or irregular betting patterns and take necessary remedial action, including the deduction or withholding of winnings.
Data Protection and Privacy
Personal data collected in connection with the Services is processed in accordance with the Operator’s Privacy Policy, which forms part of these Terms. The policy explains how data is collected, stored, used and shared, and the rights available to you under applicable data protection laws. By using the Services, you consent to the processing of your personal data as described.
Client Funds and Insolvency
Client funds are held in segregated accounts and are treated as the property of the players. In the event of insolvency of the Operator, customer balances may be affected in accordance with applicable law and licensing rules. The Operator will endeavour to protect client funds to the extent required by its licensing authority, but there is no guarantee of full protection in insolvency scenarios where permitted by law.
Intellectual Property
All intellectual property relating to the Services, including software, trademarks, and content, remains the property of the Operator or its licensors. You are granted a limited, non-exclusive, non-transferable licence to use the Services for personal entertainment purposes in accordance with these Terms. You must not reproduce, reverse engineer, or disclose proprietary materials without express written consent.
Limitation of Liability
To the extent permitted by law, the Operator excludes liability for indirect, incidental, special, or consequential damages arising from the use of the Services. The Operator’s total liability for any claim arising out of these Terms or the Services is limited to the amount of fees actually paid by you to the Operator in the 12 months preceding the claim.
Changes to Terms
The Operator reserves the right to amend these Terms at any time. Amendments take effect upon posting on the site or such later date as stated in the publication. Continued use of the Services after an amendment constitutes acceptance of the revised Terms. The Operator will endeavour to provide notice of material changes where feasible.
Governing Law and Jurisdiction
These Terms and the relationship between you and the Operator are governed by the laws of the jurisdiction in which the Operator is licensed. Any disputes arising out of or in connection with these Terms or the Services shall be resolved in the competent courts of that jurisdiction, subject to any mandatory alternative dispute resolution requirements imposed by applicable law.
Contact and Support
For queries, issues, or complaints, contact the Operator’s support team via the designated channels on the Site. The Operator aims to respond to inquiries within a reasonable timeframe and in accordance with its customer service policies.
